# Notifications

Deliver digests, alerts, and AI summaries to Slack or Email — built through a wizard, delivered on a schedule.

**Notifications** push what's happening in Brizz out to where your team already works. Instead of remembering to check the dashboard, you set up a notification once and Brizz delivers digests, alerts, and AI-written summaries to Slack or Email on a schedule.

## What it is

A notification is a standing subscription: pick what you want to hear about, where it should go, and how often, and Brizz sends it without further prompting. Some notifications react to events as they happen (an alert); most run on a cadence you set (a digest or briefing). Either way, the point is the same — the signal comes to you.

## The notification wizard

Notifications are built through a short wizard that walks you from *what* to *where* to *how often*:

1. **Type** — pick what kind of notification this is (see [Notification types](#notification-types)).
2. **Route** — choose the delivery service and channel it goes to (a Slack channel or an email destination).
3. **Configure** — set the type-specific options and the schedule.
4. **Review** — confirm everything, then create it.

The wizard's options change with the type you pick, so the steps you see reflect what that notification actually needs. Trust the wizard over any fixed list of settings.

## Notification types

Brizz offers several notification types, each answering a different question:

- **Alert** — fires when something notable happens: a **new issue** appears or a **spike** is detected. Use it when you want to know the moment a problem shows up, not at the end of the day.
- **Periodic Report** — a **daily or weekly digest** that summarizes the period and compares it against the last one, so you see **change vs. the previous period**, not just current totals.
- **Emerging Information** — surfaces what's **trending**: intents, journeys, and labels that are on the move. It runs **daily at 10:00 UTC**.
- **AI Daily TLDR** — an **AI-written briefing** that reads your recent activity and summarizes what matters in prose, so the highlights arrive already interpreted.
- **Label Digest** — a scheduled digest of **label activity**, so you can track how your [labels](/docs/platform/labels.md) are trending over time.
- **Chart Digest** — a recurring delivery of a specific [custom chart](/docs/platform/custom-charts.md) as an image, with optional AI summary and period-over-period shifts. It's set up from the chart itself and documented in [Custom charts](/docs/platform/custom-charts.md#slack-chart-digest) — see there for the details.

## Channels and scheduling

Every notification routes to a **channel** on a delivery service:

- **Slack** — posts to a Slack channel. This requires the [Slack integration](/docs/integrations/slack.md) to be connected first.
- **Email** — sends to an email destination.

Scheduled notifications share the same set of timing controls:

- **Cadence** — how often it runs (for example, daily or weekly, depending on the type).
- **Time of day** — when it runs, expressed in **UTC**. Convert from your local time when you set it.
- **Excluded days** — days to skip, so a daily digest doesn't fire on, say, weekends.

Some types set part of the schedule for you — Emerging Information, for instance, runs daily at a fixed time — while others leave the cadence up to you.

## Availability

Managing notifications requires **admin**. Your tenant also needs a plan that includes notifications. Two types carry an extra requirement:

- **Chart Digest** additionally needs custom dashboards and charts enabled.
- **Label Digest** additionally needs the label-digest feature enabled.

If a type doesn't appear in the wizard, the capability it depends on isn't enabled for your tenant yet.

## See also

- [Slack integration](/docs/integrations/slack.md) — connect Slack so notifications can post to a channel.
- [Custom charts](/docs/platform/custom-charts.md) — the Chart Digest that delivers a chart on a schedule.
- [Labels](/docs/platform/labels.md) — the labels a Label Digest and Emerging Information track.
